Loyalty Program Terms and Conditions

Vibrant Values Dealer Loyalty Program Official Loyalty Program Rules

NO PURCHASE OR PAYMENT IS NECESSARY TO ENTER OR WIN THIS SWEEPSTAKES. A PURCHASE OR PAYMENT OF ANY KIND DOES NOT INCREASE YOUR CHANCES OF WINNING.
VOID IN QC & WHERE PROHIBITED BY LAW.
SKILL-TESTING QUESTION REQUIRED FOR CANADIAN RESIDENTS.
ALL DISPUTES WILL BE RESOLVED SOLELY BY BINDING ARBITRATION AND ENTRANTS WAIVE THE ABILITY TO BRING CLAIMS IN A CLASS ACTION FORMAT.

BY ENTERING (OR OTHERWISE PARTICIPATING IN) THE PROGRAM AND/OR SWEEPSTAKES, YOU AGREE TO THESE OFFICIAL PROGRAM RULES, WHICH ARE A BINDING CONTRACT, SO READ THEM CAREFULLY BEFORE ENTERING. WITHOUT LIMITATION, THIS CONTRACT INCLUDES INDEMNITIES TO THE SWEEPSTAKES PARTIES FROM YOU AND A LIMITATION OF YOUR RIGHTS AND REMEDIES. FOR COMPLETE SET OF SWEEPSTAKES RULES PLEASE SEE “Vibrant Values Dealer Loyalty Program Official Sweepstakes Rules”.

1. DATES OF PROGRAM & SWEEPSTAKES:

Program begins at 12:00:01 am Eastern Standard Time (“EST”) on January 1, 2024 and ends at 11:59:59 pm EST on December 31, 2024 (the “Program Period”).Sweepstakes begin at 12:00:01 am Eastern Standard Time (“EST”) on April 1, 2024.

2. PROGRAM ELIGIBILITY

This Program & Sweepstakes is open only to authorized Vibrant Dealerships located in Canada and the United States of America. Vibrant Power Inc. reserves the right to exclude customers in violation of Program Terms, Conditions and Rules of the Vibrant Values Dealer Loyalty Program. See Vibrant Values Dealer Loyalty Program Official Rules for Sweepstakes Eligibility.

3. HOW TO REGISTER

Vibrant Dealerships can register for the Vibrant Values Loyalty Program HERE. Vibrant will send your shop a Vibrant Performance Authorized Dealer Kit upon registration (Business/Tax ID required). Alternatively, Vibrant Dealerships can contact Vibrant Values at values@vibrantperformance.com or by dialing 905-564-2808 x.310 for help with program registration.

4. LOYALTY POINTS PROGRAM:

Eligible Vibrant Authorized Dealers can earn Vibrant Values Loyalty Program points (a.k.a. “Vibrant Dimes”, “Dimes”). The act of earning Vibrant Values Loyalty Program Points is also known as “stacking Dimes”. or “ by becoming a member of the Vibrant Values Dealer Loyalty Program. For purchases to qualify for the Program, Vibrant Dealerships must be registered members of the Program. Eligible products must be (a) purchased from an authorized Vibrant Wholesale Distributor during the Program Period, and (b) proof(s) of purchase during the Program Period to values@vibrantperformance.com within thirty (30) days of the date of purchase. Members receive a minimum of one (1) point (1 Vibrant Dime) for every dollar you spend. Points are issued according to Vibrant $US Jobber Cost or as reported by their Wholesale Distributor. Members can also earn points by participating in product surveys, scanning QR codes and other program incentives. Loyalty Program Points can earn Members end-of-year product rebates, automatic entries into Member Sweepstakes and Bonus Incentives. Eligible purchases and other opportunities to reach Program loyalty tiers or earn points will be posted on https://vibrantperformance.com/loyalty-program/ (the “Site) or may be published through other media (e.g. in marketing communications, social media, etc.).

Points Accelerator: Dealers can collect up to 3:1 points bonuses on featured Vibrant products each month with Vibrant Values. Eligible products for Points acceleration are made available via newsletters and on social channels.

Points Sharing: Neither accounts nor Program rewards, benefits and/or points may be shared or combined. Only the authorized Vibrant Dealership paying for the products may accumulate rewards, benefits and/or points. Authorized Vibrant Dealerships will not receive rewards, benefits and/or points on purchases which are reimbursed by corporations or other organizations ineligible to participate in the Program.

Rewards, benefits and/or points earned through the Program have no cash value, are non-transferable, and you have no property rights in or to rewards or other Program benefits. Points credited to your Program account will be decreased or reversed, as applicable, if part or all of the purchase is returned or cancelled or if the credit is obtained through fraudulent or other activity that violates these Terms. The sale, barter, transfer, or assignment of any rewards or benefits offered through the Program, other than by us, is expressly prohibited.

Rewards cannot be exchanged or returned for points, another product or a monetary refund.

We are not responsible for rewards, benefits and/or points lost or redeemed due to fraudulent activity.

We reserve the right to change Program benefits, how you reach each Program tier, how you earn points and how we evaluate and reward your eligible purchases and/or other Program activity. We reserve the right to place limits on the number of purchases or activities that are eligible for the Program and/or for any given tier or point level, the number or types of rewards or benefits you may receive or earn in any given tier or at any given point level, in a given time period or for the duration of the Program, and/or any combination thereof.

If you have concerns that a purchase or other activity was not properly applied to your account, you should contact Vibrant Customer Service at values@vibrantperformance.com or by calling Vibrant Values at 1-866-820-6617 or 1-905-564-2808. Your email must specify your dealership’s name and email address associated with the Program, the date of the Program activity, and the issue(s) you encountered. This email must be sent no more than forty-five (45) days after the date the purchase or other Program activity took place. We are not responsible for late notifications about purchases or other Program activities not being credited to an account.

5. MARKETING COMMUNICATIONS:

By enrolling in the Program, you will be automatically subscribed to receive and consent to receiving Vibrant marketing emails and Program related emails. Unsubscribing from emails may result in exclusion from the Vibrant Values Dealer Loyalty Program.

You may opt-out of receiving Vibrant marketing emails at any time by following the instructions provided in the email, but operational emails will still be sent to you as they relate to your membership in the Program. Examples of these include, but are not limited to, a redemption confirmation email, a new points acquisition email, a Program update email, or other communications related to your account. If you terminate your Program membership, you will be no longer receive Program related communications.

6. TERMINATION AND MODIFICATION:

The Program and its benefits are offered at the Program’s sole discretion. Vibrant Values may, in its discretion, cancel, modify, restrict or terminate these Program Terms, or the Program or any aspect or feature of the Program at any time without prior notice, even though such changes may affect the value of rewards or benefits already accumulated or earned and/or the ability to redeem accumulated rewards or benefits.

We reserve the right to exclude you from or to discontinue your participation in the Program and to audit your membership account at any time, in our sole discretion. Members found not to be in good standing with their Vibrant Wholesale Distributor, or guilty of MAP Violation may be excluded from the Program. Any suspected abuse of the Program, failure to follow any Program Terms, membership inactivity (i.e. no points earned or redeemed) for more than six (6) months, illegal activity, fraud, misrepresentation or other conduct inconsistent with these Program Terms and/or detrimental to us or our interests, including without limitation, any suspected illegal, fraudulent other unauthorized use of any Program rewards, points, and/or credits may result in the revocation of your membership and make you ineligible for further participation in the Program. If your membership is revoked, any rewards or benefits in your account will automatically expire and your access to the Program and features will automatically terminate. If we suspect illegal activity, fraud, misrepresentation, abuse or violation of these Terms, we also have the right to take appropriate legal action, in our sole discretion.

7. CONDITIONS:

This Sweepstakes and Program is conducted in English. All federal, state and local taxes are the sole responsibility of the prize winners. By participating in this Sweepstake and/or Program, Entrants and prize winners agree to be bound by these Official Rules and the decisions of the Sponsor and Sweepstakes and Program Entities, which are final in all respects and not subject to appeal. Sponsor reserves the right to disqualify permanently from this Sweepstakes and Program any Entrant it believes has violated these Official Rules and verify eligibility of Entrants. Neither Sponsor nor anyone acting on its behalf will enter into any communications with any Entrant regarding this Sweepstakes, except as expressly set forth in these Official Rules. By participating in this Sweepstakes and/or Program, Entrants, and prize winners release the Sponsor and each and all of the Sweepstakes and Program Entities, from any and all liability, damages or causes of action (however named or described) with respect to or arising out of participation in the Sweepstakes and/or Program, and/or the receipt or use/misuse of any prize awarded, including, without limitation, liability for personal injury, death or property damage. Failure to comply with these Official Rules may result in disqualification from the Sweepstakes and Program. All Sweepstakes materials are subject to verification and are void if (a) not obtained in accordance with these Official Rules and through legitimate channels, (b) any part is counterfeited, altered, defective, damaged, illegible, reproduced, tampered with, mutilated or irregular in any way, (c) are obtained where prohibited, or (d) they contain printing, typographical, mechanical, or other errors. Entrants assume all risk of loss, damage, destruction, delay or misdirection of Sweepstakes and/or Program materials submitted to Sponsor. In the event any portion of this Sweepstakes and/or Program is compromised by activities beyond the control of the Sponsor which, in the sole opinion of the Sponsor, corrupt or impair the administration, security, fairness or proper play of the Sweepstakes and/or Program, or this Sweepstakes, Sponsor reserves the right at its sole discretion to modify, suspend or terminate the Sweepstakes and/or Program. Winning a prize constitutes permission for Sponsor and its agencies to use prize winners' and its representatives names, addresses (city & province/state), voices and/or likenesses for purposes of advertising, promotion and publicity, for this Sweepstakes only, without further compensation, unless prohibited by law. Sponsor may prohibit an Entrant from participating in the Sweepstakes and/or Program, or winning a prize if, in its sole discretion, it determines that said Entrant is attempting to undermine the legitimate operation of the Sweepstakes and/or Program by cheating, deception, or other unfair playing practices (including the use of automated quick entry programs) or intending to annoy, abuse, threaten or harass any other Entrants, Sponsor, or Sweepstakes Entities. If for any reason this Sweepstakes and/or Program is not able to be conducted as planned, including, but not limited to, by reason of infection by computer virus, bugs, tampering, unauthorized intervention, fraud or any other causes beyond the reasonable control of Sponsor which corrupt or affect the administration, security, fairness, integrity or proper conduct of the Sweepstakes and/or Program, then Sponsor reserves the right at its sole discretion to cancel, terminate, modify or suspend the Sweepstakes and or Program and randomly draw from those entries received up to the cancellation/suspension date to award prizes.

CAUTION: ANY ATTEMPT BY A PERSON TO DELIBERATELY DAMAGE OR UNDERMINE THE LEGITIMATE OPERATION OF THE SWEEPSTAKES AND/OR PROGRAM MAY BE IN VIOLATION OF CRIMINAL AND CIVIL LAWS AND SHOULD SUCH AN ATTEMPT BE MADE, SPONSOR RESERVES THE RIGHT TO SEEK REMEDIES AND DAMAGES (INCLUDING LAWYER’S FEES) FROM ANY SUCH PERSON TO THE FULLEST EXTENT OF THE LAW, INCLUDING CRIMINAL PROSECUTION. SPONSOR’S FAILURE TO ENFORCE ANY TERM OF THESE OFFICIAL RULES SHALL NOT CONSTITUTE A WAIVER OF THESE PROVISIONS.

8. NO LIABILITY:

By participating, Entrants, participants, and Prize Winners agree to release, discharge, indemnify and hold harmless the Sponsor, the Sweepstakes and Program Entities, and each of their respective officers, directors, employees, external legal counsel, representatives and agents (collectively, the “Released Parties”) from and against any claims made by any Entrant, prize winner, or any other third parties, related in any way to the operation of this Sweepstakes and/or Program as well as any other claims, damages or liability due to any injuries, damages or losses to any person (including death) or property of any kind resulting in whole or in part, directly or indirectly, from receipt, acceptance, possession, misuse or use of a prize or participation in any promotion related activity or participation in this Sweepstakes and/or Program.

9. GOVERNING LAW AND LIMITATION OF LIABILITY:

All issues and questions concerning the construction, validity, interpretation and enforceability of these Official Rules or the rights and obligations of entrants, Sponsor or the Released Parties in connection with the Sweepstakes will be governed by and construed in accordance with the internal laws of the State of Pennsylvania, without giving effect to any choice of law or conflict of law rules or provisions that would cause the application of any other laws.

BY ENTERING THE SWEEPSTAKES, ENTRANT AGREES THAT TO THE EXTENT PERMITTED BY APPLICABLE LAW: (A) ANY AND ALL DISPUTES, CLAIMS AND CAUSES OF ACTION ARISING OUT OF OR CONNECTED WITH THE SWEEPSTAKES, OR ANY PRIZE AWARDED, WILL BE RESOLVED INDIVIDUALLY, WITHOUT RESORT TO ANY FORM OF CLASS ACTION; (B) ANY AND ALL CLAIMS, JUDGMENTS AND AWARDS WILL BE LIMITED TO ACTUAL THIRD-PARTY, OUT-OF-POCKET COSTS INCURRED (IF ANY) NOT TO EXCEED TEN DOLLARS ($10.00), BUT IN NO EVENT WILL ATTORNEYS’ FEES BE AWARDED OR RECOVERABLE; (C) UNDER NO CIRCUMSTANCES WILL ANY ENTRANT BE PERMITTED TO OBTAIN ANY AWARD FOR, AND ENTRANT HEREBY KNOWINGLY AND EXPRESSLY WAIVES ALL RIGHTS TO SEEK, PUNITIVE, INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES, LOST PROFITS AND/OR ANY OTHER DAMAGES, OTHER THAN ACTUAL OUT OF POCKET EXPENSES NOT TO EXCEED TEN DOLLARS ($10.00), AND/OR ANY RIGHTS TO HAVE DAMAGES MULTIPLIED OR OTHERWISE INCREASED; AND (D) ENTRANTS’ REMEDIES ARE LIMITED TO A CLAIM FOR MONEY DAMAGES (IF ANY) AND ENTRANT IRREVOCABLY WAIVES ANY RIGHT TO SEEK INJUNCTIVE OR EQUITABLE RELIEF. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATIONS OR EXCLUSION OF LIABILITY, SO THE ABOVE MAY NOT APPLY TO YOU.

10. USE OF DATA:

Sponsor will be collecting personal data about Entrants online, in accordance with its privacy policy. Please review the Sponsor’s privacy policy at https://vibrantperformance.com/privacy-policy/ . By participating in the Sweepstakes and/or Program, Entrants hereby agree to Sponsor’s collection and usage of their personal information and acknowledge that they have read and accepted Sponsor’s privacy policy. All Entrants agree to have their name and image used and reproduced by Vibrant for marketing purposes. Entrants agree to waive any and all intellectual property rights and/or moral rights to any and all items they submit in association with the Loyalty Program and Sweepstakes. The Program may be considered a “financial incentive” under California law. Entrants located in California can opt out of use of their data, information, image, or likeness being used in anyway by emailing values@vibrantperformance.com.

11. CONTACT US:

For information about the Program and your membership, contact Customer Service at 1-866-820-6617 or 1-905-564-2808 or via email values@vibrantperformance.com. We are not responsible for requests or correspondence lost or delayed in the mail or over the Internet.

LAST UPDATED: April 3, 2024